All Systems Operational
Labflow App Operational
90 days ago
99.96 % uptime
Today
Labflow File Conversions (Filestack Service) Operational
90 days ago
97.34 % uptime
Today
Filestack API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Response Time
Fetching
Past Incidents
Mar 26, 2023

No incidents reported today.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023
Resolved - Labflow Outage Incident (Complete)

Status: Resolved

At 5:3OPM (CDT) on 3/22/23, students started experiencing intermittent slowness while in Labflow. At 7:00PM (CDT) on 3/22/23, the Labflow site became unavailable.

Time Frame:

Starting at: 5:30PM (CDT) on 3/23/23
Ending at: 7:45PM (CDT) on 3/23/23
Duration: 2 hours 45 minutes

Root Cause:

An update to the data recording processes in Labflow caused too many read requests to the Labflow database resulting in the site to eventually become unresponsive.

Remediation:

Labflow reverted to the previous version of the software.


Student Impact:

Between 5:30 pm (CDT) and 7:00 pm (CDT), students would have experienced intermittent slowdowns. If they were taking a quiz, they may have been kicked out of the quiz if the pages were taking too long to load.
Between 7:00 pm (CDT) and 7:45 pm (CDT), students were not able to access Labflow at all.
Starting at 7:45 pm (CDT) students were able to log into Labflow again. We reached out to students who contacted Labflow support to let them know the site is working again.






Again, we apologize for any inconvenience and thank you for your patience!

Mar 23, 01:04 UTC
Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.